Contact us
- Tel: 01746 718885
- E: Info@richoak.com
- Richoak Frames LTD, Lower Chorley Farm, Chorley, Shropshire, WV16 6PP

Beautiful. Bespoke. Oak.
RichOak Frames Ltd. Our website address is: https://richoak.com. Lower Chorley Farm, Chorley, Shropshire, WV16 6PP.
Contact: info@richoak.com, +44 (0)1746 718 885
We collect data such as:
Mandatory information: Name, Email, Project type.
Optional information: Telephone, Post Code, any other data you provide at your discretion. We would encourage you to keep personally identifiable information to a minimum.
We do not collect or store any payment information
Google Analytics:
Google Analytics processes information about:
the pages you visit on richoak.com
how long you spend on each richoak.com page
how you got to the site
what you click on while you’re visiting the site
Google Analytics opt-out browser add-on
You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (gtag.js, analytics.js) that is running on websites from sharing information with Google Analytics about visit activity.
Using the Google Analytics opt-out browser add-on will not prevent site owners from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services
We use your data to enable us to fulfil transactional, contractual and legal obligations prior to, during and after successful completion of negotiating contracts for our services and products.
We use analytics data to help us improve our website offering such as by seeing what types of devices are used to view our website and which pages are performing technically as they should.
We may share your data such as name, email, address and location where necessary to provide you with estimates and quotes from relevant 3rd parties such as builders and specialist tradesmen. This information is never shared without prior consent.
Data collected through contact form submissions is transferred to Hubspot CRM software for processing. This data is transferred out of the EEA and stored on servers located in the USA. This data is only accessed by us and is not shared with any other companies or used for any marketing purposes.
Further information on Hubspot Privacy Policy can be found here: https://legal.hubspot.com/privacy-policy
Data collected is only retained for as long as we need to it fulfil transactional, contractual or legal obligations.
All access to data is password controlled and secured with 2 factor authentication where possible. Encryption is applied where possible and anonymisation employed in Google Analytics.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@richoak.com, 01746 718885 or RichOak Frames Ltd, Lower Chorley Farm, Chorley, Shropshire, WV16 6PP if you wish to make a request.
Data is sent to our wordpress database and also to Hubspot CRM as detailed above.
Contact us at info@richoak.com, 01746 718885 or by writing to RichOak Frames Ltd, Lower Chorley Farm, Chorley, Shropshire, WV16 6PP if you:
You can also make a complaint to the Information Commissioner, who is an independent regulator.
Information Commissioner
icocasework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.
If these changes affect how your personal data is processed, Richoak will take reasonable steps to let you know.
Last updated 26/08/22
Whatever stage you’re currently at we can help you realise your dream build.
8am -4.30pm Mon - Fri
Richoak Frames Ltd
info@richoak.com
+441746 718885
Lower Chorley Farm
Bridgnorth
Shropshire
WV16 6PP
Richoak Frames Ltd
info@richoak.com
+441746 718885
Lower Chorley Farm
Bridgnorth
Shropshire
WV16 6PP
Read our Privacy Policy